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satıcı ilade kabul etmiyor ne yapmamlazım beni dolandırmaya calsıyor

AliExpress Destek – Soru ve CevapCategory: Sorular ve Cevaplarsatıcı ilade kabul etmiyor ne yapmamlazım beni dolandırmaya calsıyor
ramazan kavcar asked 2 sene ago

iyi gunler  ali expresten telefon ana kartı aldım anakart arızalı cıktı satıcı anakartları test ederek gönderdigini söyledi arızalı olamaz dedi calısmıyor dedim baya ugrastım sonunda ürünü ona geri gönderdim  suan kendisi teslim aldı  ve bu seferde bu anakart bana ait deyil diyor 
ne yapabilir   

Order NO:
71872552870084 (Dispute Case NO:4020394549)

Dispute Escalated – Investigation Pending  

Our Case Management Team will conduct the final arbitration and make their judgment based on the evidence submitted.

Please do not reply to this email/message. This mailbox is not monitored and you will not receive a response.
Please log in to <http://trade.aliexpress.com/issue/issueDetail.htm?issueId=60928998230084> to check the status of your case. If you have evidence or proposal to provide, please click “Respond Now”.


Dear ramazan kavcar,

Thank you for contacting AliExpress. I am sorry to hear that you are not satisfied with your order <71872552870084>. 

Based on the tracking information, we find the goods are returned to seller. We will confirm with seller whether the goods are received in the original condition within 5 calendar days.

Note: If you have settled the dispute with seller, please response in the dispute detail page so that we can be informed and follow this dispute according to the settlement.

Your understanding and cooperation will be appreciated.

Best regards,

AliExpress Case Management Team


7 Answers
AliExpress TürkiyeAliExpress Türkiye Staff answered 2 sene ago

Response edip sonuna kadar devam edeceksiniz. Ne yaparsanız kârdır. Telefon anakartı olayı sık yaşanan bir olay. 

AliExpress TürkiyeAliExpress Türkiye Staff answered 2 sene ago

Bunlar dışında ilerde alışveriş sonlandığında olumsuz feedback bırakırsınız. Malesef riskler var bu tür alışverilerde.

aliexpress.helper@gmail.com answered 2 sene ago

Hem ürün yok elinizde hem de geri gönderim için kargo masrafı ödemişsiniz. Bir de terbiyesizlik yapıyor. Nacizane tavsiyem, bir daha böyle olay yaşarsanız video çekin kanıtlayın. Geri gönderim için kargo ücreti ödemeden, paranızın tamamını da iade alırsınız. Satıcı parayı vermezse AliExpress verir. 

ramazan kavcar answered 2 sene ago

ya ben calısmadıgı video da cektim  elimde video da adam şimdi video cekmiş benim gönderdiim kutuyu ilk defa acıyor gibi yapmıs bu kart bana ait deyil diyor  video deki anakart benim gönderdigim kart deyil oda var üzerinde firma etiketi vardı onlar yok  son  2 saa tim kaldı yeterli ingizcem olmadıgı icin dagru dürust de cvp veremiyom  baska  yapılcek birsey varmı mumkuse acil cvp bekliyom   
ing bilen arkadaslar bunu bana duzgunce tercume edebilirmi cira etsem acil lazım 2 saat kaldı yanıt vermem icim  metin bu olacak 
video hileli  paket icersinde anakart benim gönderdigim anakart deyil üzerinde cin etiketi vardı  ve  kutu icersindeki  kaparcak koruma  üzerinden bant ile yapıstırmıstım  bu paket acılmıs icersine farkı ananakart koyulup  geri bantlanmıs   bu bu anakartı siz  yaklasık 10 gun önce teslim aldınız nasıl oluyorda şimdi acıyorsunuz paketi 
bu metini ingilizceye cevire bilcek arkadaslar varsa yardum etsin  unutmayı 2 saat var sade bir gören olursa yardım eden olursa sevinirim 

Celestr76n answered 1 sene ago

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